The AS-PL complaint panel gained sorting and filtering, an additional comments field and bulk submission of complaints by file upload.
AS-PL updated the complaint (warranty claim) panel on its website with new features and a redesigned list view.
- Claims can be sorted and filtered by date, RMA, product, invoice number, user ID and status.
- The single-claim view was improved: resolution notes are now also given in English, and an “Additional comments” field explains the technical verification or the date a product was shipped back.
- Customers with many claims can fill in a template and submit them in bulk via “Load from file”; the system validates the data and flags any rows that need correcting.