At workshops of uncertain reputation, some phrases raise the risk of unnecessary work and overcharging. Five things MSG Equipment suggests not saying.
MSG Equipment notes that authorised or well-reputed workshops ensure accurate diagnosis and quality repair, but care is needed at garages of doubtful skill. The article lists five approaches to avoid:
- “Just fix whatever needs fixing”: invites unnecessary faults to be added to the bill.
- Announcing in advance that someone else will collect the car: may lead to less careful work.
- Appearing unsure about the fault: can result in inflated prices.
- “I’m in a hurry”: makes it hard to check the quality of the job.
- “The company is paying”: can prompt extra, unneeded services.
The takeaway: don’t be lured by low prices; choose a reliable workshop that provides a warranty.