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How Tesla service availability affects EV sales

22 February 2021 · MSG Equipment

How Tesla service availability affects EV sales

Lack of service is a major concern for would-be EV buyers. MSG Equipment describes what the Loki device offers for Tesla diagnostics.

Electric car sales are growing fast, yet some buyers hesitate because there are few specialised service centres. MSG Equipment says more and more workshops are closing this gap by acquiring dedicated EV equipment.

The article presents the Loki device, for which the company is an official distributor. Key functions for the Tesla Model S, Model X and Model 3 include:

  • Reading, decoding and clearing fault codes; working with the BMS
  • Firmware installation, configuration changes and key pairing
  • Activating Factory/service mode, radar and door handle calibration

The company notes it also uses the device in its own EV repair shops.

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