AS-PL has launched a live-chat technical support channel built into its B2B platform for registered partners and distributors, with AI-assisted translation.
AS-PL has introduced AS-PL Expert Desk, a new technical support channel available directly from its B2B platform. It is designed for registered partners and distributors who need quick access to expert know-how about AS-PL products and can now reach the technical team via live chat.
- Experts are available from 07:00 to 17:00 (GMT+1); questions sent outside these hours are answered later by e-mail.
- AI-based translation lets users write in their own language.
- No extra tools are needed: the feature opens from the top-bar menu or the button in the lower-right corner.
Workshops and resellers working with AS-PL parts can now get technical answers without leaving the platform or worrying about language barriers.